Agile Team Dynamics Course - End of Day 1
In retrospect, applying psychology to team dynamics and conflict resolution seems blindingly obvious. This morning we looked at the "root causes" of individual behaviour, and where it is appropriate or safe to go.
The good old iceberg metaphor - there's a reason why it's a classic - also got a look in: there's a hell of a lot more going on underneath than on the surface. We also worked with the role of various dimensions of "rank" in conflict resolution.
All this in the morning. In the afternoon we went skiing. No, really :-) Did I mention that the course is in Switzerland?

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